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Refund Policy

Last updated: 2025-12-16

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only, subject to the terms below.

Returns

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition.

Return Process

To return an item, please email customer service at [email protected] to let us know you are returning your item.

Please include:

Mail your card(s) to:

Platinum Fundraising
Attn: Returns
1650 SE 17th St, Ste 400
Fort Lauderdale, FL 33316
USA

Please note: you will be responsible for all return shipping charges. We strongly recommend using a trackable shipping method.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from receipt of your item to process your return.

Exceptions

For defective or damaged products, please contact us at the contact details below to arrange a refund or an exchange.

Questions

Phone: 954-252-6103
Fax: 954-252-6104
Email: [email protected]